If you manage an office, your plate is already full. And you’d probably rather have your employees focused on helping your business excel instead of cleaning the office. So if you’re considering hiring an office cleaning service, you’ve made a wise decision. But how do you choose the right one? Here are six questions to ask before hiring an office cleaning service.
1. Are You Licensed and Insured?
Office cleaning services run the gamut from small inexperienced or unprofessional companies to experts in the field. One of the fastest ways to weed out less reputable companies is by asking about license and insurance information. Any reputable company will be licensed and insured to protect both them and you in the event of accidents or injuries.
2. Do You Conduct Background Checks on Your Employees?
You want to know that your employees and customers are safe in your office, so it makes sense to confirm that any cleaning service you hire does their due diligence in screening their own employees. At PSI, for example, we regularly clean high-security offices, so all our staff pass extensive background checks.
3. When and How Frequently Will You Clean?
Would you prefer a cleaning service that comes in the evenings when your office is closed? Or do you need them to clean during business hours because of security restrictions? Does your office need to be cleaned daily or only once a week? You’ll want to choose a cleaning service that is available at times that work with your schedule and can come as frequently as you need.
4. Are You Available for Emergencies?
Emergencies happen. Whether your bathroom floods, you arrive at work to find graffiti on the exterior of your building, or you’ve experienced a COVID-19 outbreak in your office, you need to address the problem right away. If you don’t have an office cleaning service that handles emergencies, you’ll be stuck scrambling to find someone at the last minute or doing the work yourself. Since having your office shut down impacts your bottom line, hiring a cleaning service that responds to emergencies will give you peace of mind.
5. How Long Have You Been in Business, and What Are Your Specialties?
You want your office to be in top shape and provide a healthy environment for your employees and customers, so you need to know the office cleaning service you hire has the experience to do the job right. Ask how long the company has been in business, along with what their specialties are. For example, it doesn’t make sense for a medical office to hire a company that specializes in restaurants. And you don’t want someone touching your expensive marble floors if they don’t know how to properly clean them.
6. How Can You Help Us Address COVID-19 Concerns?
Businesses have been tasked with reducing the likelihood their employees and customers will be exposed to COVID-19. Ask what steps the cleaning service takes to mitigate the likelihood of experiencing an outbreak and if they will disinfect your office if an outbreak occurs. You’ll want to be sure your office is cleaned according to CDC guidelines and that the office cleaning service you choose uses disinfectants from EPA List N.
Hiring an office cleaning service is a big decision but asking these questions will help you choose the right company to meet your needs.
Are you in our service area? We’d love to chat. Contact us today to learn why PSI is the right fit for your office.